Telephone Customer Service presented by Denise Ryan Telephone Customer Service presented by Denise Ryan . Please Note --> This is a Past Event!! . Date: 10/19/2004 Time: 9:00am TO 12:00pm 444 Western Blvd. Jacksonville, NC 28546 Phone: (910) 347-3141 Event Description: Sometimes the only interaction your customers have with your company is over the telephone. What impression are you giving them of your company? Make sure it’s a good one – attend this seminar or send your employees. Areas addressed will be: the correct way to put someone on hold; transferring a call; how to improve listening skills; how and what to tell the caller; and how to deal with angry customers. Directions: Need more information? If you need more information about this event, please complete the fields below: Your Email Address: Please enter email address Your Name: Question / Comment: For general inquiries email us at: marketing@jacksonvilleonline.org REGISTER EVENT SPONSORS LINKS Event Location Map Current Weather SET A REMINDER Your Email Address Remind me 1 2 3 4 5 day(s) prior to the event date. Categories No categories